Legal

Privacy notice

How we handle the personal data you share through this site, and what rights you have over it.

1. Who is responsible for your data

Puerto Mágico PV, with address at Blvd. Francisco Medina Ascencio, Zona Hotelera Norte, 48333, Puerto Vallarta, Jalisco, Mexico, is responsible for processing the personal data you provide through this website.

2. What data we collect

Through the contact forms on this site we collect only: name, email address, phone number (optional), reason for contact and the message you write to us.

We do not collect sensitive data, financial data or card numbers. We never ask for passwords or verification codes in any form on this site.

3. What we use your data for

The data you share is used solely to: reply to your enquiry, follow up on commercial space requests, coordinate event bookings, handle press and partnership requests, and send you the information you asked for.

We do not use your data to send you unsolicited advertising, and we do not sell, rent or transfer it to third parties for commercial purposes.

4. How long we keep it

We keep your data for as long as necessary to handle your request and, afterwards, for the period required by applicable law. Once it is no longer needed, we delete it securely.

5. How we protect your information

We apply reasonable administrative, technical and physical measures to protect your data against loss, misuse, unauthorized access, alteration or destruction. Access to your information is limited to the staff who need it to help you.

6. Your rights

You have the right to access your data, to have it corrected when inaccurate, to have it deleted when no longer needed, and to object to its processing. You may also withdraw any consent you have given us.

To exercise any of these rights, write to us with your full name, the right you wish to exercise and the details identifying your request. We will respond within the timeframes required by law.

7. Cookies and tracking technologies

This site may use cookies and similar technologies to remember your preferred language and to measure in aggregate how the site is used. You can disable cookies in your browser settings; some features may stop working correctly.

8. Changes to this notice

We may update this notice to reflect changes in our practices or in applicable law. The version in force is the one published on this page.